★★★★★ 4.9 / 5 from 2,847 reviews 184,000+ callbacks sent this month

You missed the call. We sent the text. Booking confirmed.

CallBack Pro gives your business a dedicated number that forwards calls to your phone — and automatically sends a personalised SMS & WhatsApp the instant any call goes unanswered. Your customers hear back in 60 seconds. Every time.

POPIA compliant
48-hour setup, done for you
Auto-reply in 60 seconds
No contracts · cancel anytime

No credit card required · 7-day free trial after demo

LIVE IN 60s
CallBack Pro · Sent · 14:32:58

Hi! Sorry we missed your call. Book an appointment instantly here:

→ yourbusiness.com/book

Thanks, just booked for Thursday at 10am! Really appreciate the quick reply 🙌

Booking confirmed · Lead recovered
60sAuto-reply speed
67%Callers don't call twice
48hSetup time
More bookings within 5 min
Social Proof

The numbers already
decided for 2,847 businesses.

We're not asking you to take our word for it. Here's what happens across every sector, once it's switched on.

184K+
Callbacks / month
R64M+
Recovered bookings
67%
Lead conversion rate
4.9/5
Customer score
★★★★★

"We were losing emergency callouts constantly on weekends. Now customers get a reply in 30 seconds with our emergency booking link and our after-hours rate included. Ghost calls dropped, booked jobs went up. Simple as that."

TM
Thabo Molefe
Owner · Rapid Flow Plumbing, Johannesburg
★★★★★

"I was losing bookings every Saturday when I was fully booked. Now those clients get a WhatsApp within a minute and just book themselves online. It's been a game-changer."

NM
Nomvula Mokoena
Owner · Silk & Glow, Sandton
★★★★★

"I run the shop solo. I literally cannot pick up every call. This thing pays for itself in the first week. Not even joking — first week."

RD
Ruan du Plessis
Solo Barber · Cape Cuts, Observatory
KNDJRW

Built by a 3-person team split between Gqeberha, South Africa and Winter Garden, Florida — the same people who struggled with missed calls themselves.

Your New Setup

Your number upgrades.
Nothing else changes.

Your existing phone, your existing habits — all untouched. CallBack Pro layers silently on top, and only fires when a call goes unanswered.

1

You get a dedicated CallBack Pro number

This becomes your public-facing business number — the one you put on Google, your website, and business cards. Yours for as long as you're a customer.

2

Every call forwards directly to your existing phone

Nothing changes about how you receive calls. Your current number still works. Your phone still rings exactly as it does today.

3

Missed call? SMS + WhatsApp fire automatically

The instant a call drops or goes unanswered, your customer receives a personalised message from your CallBack Pro number — with your booking link. Within 60 seconds.

48-hour setup  ·  WhatsApp active from day one
↳ How a call flows
👤
Customer dials your CallBack Pro number
The number you now advertise publicly
📲
Forwards instantly to your current phone
Your existing number rings as normal
📵
If the call is missed or drops…
Busy, no answer, after hours
💬
Auto SMS & WhatsApp sent within 60 seconds
From your CallBack Pro number, with your booking link
Customer books. Lead recovered.
While you stay focused on the job at hand
Three Steps

Set it once.
It runs itself.

Book a demo, get set up in 48 hours, then let CallBack Pro handle every missed call from that point — including nights and weekends.

01

A call goes unanswered

You're with a client, in a meeting, or off the clock. A potential customer calls — and the call drops to no answer, voicemail, or disconnects.

Missed call · 14:32 · +49 151 234 5678
No answer · Voicemail not set up
03

They book. You earn. Done.

The customer taps the link, picks a slot, and books themselves in — while you stay focused on the job in front of you. No interruption. No lost revenue.

14:34 · 90 seconds later

Thanks, just booked for Thursday at 10am! Really appreciate the quick reply 🙌

Booking confirmed ✓
Pricing

Simple plans.
No hidden costs.

All plans start with a free demo and a 7-day trial. Monthly or annual — save 20% when you pay upfront.

Monthly
Annual Save 20%
Starter
For solo operators & first clients
R 800 / mo
 
💬 500 messages / month
  • 1 dedicated CallBack Pro number
  • SMS + WhatsApp auto-reply
  • 1 custom message template
  • Your own calendar integration
  • Basic lead inbox dashboard
  • Email support
Book Demo & Start Trial
Elite
Multi-location & high-volume operators
R 3,940 / mo
 
💬 Unlimited messages
  • 10 dedicated CallBack Pro numbers
  • Everything in Professional
  • Full CRM & pipeline management
  • Reputation management suite
  • SMS + WhatsApp + Email sequences
  • Done-for-you onboarding
  • Dedicated account manager
  • Priority phone support
Book Demo & Start Trial

🔒 7-day free trial after every demo. No credit card until you're ready. Cancel from your dashboard anytime.

One recovered booking
pays for the whole year.

At every tier, the maths are blunt. One customer you would have lost — recovered by an automated text — covers the subscription. Everything after that is pure upside.

Starter · R800 / mo

Break even with a single recovered lead

Recover just one R1,000 job per month and you've more than covered the cost. Most businesses hit this in the first week.

Professional · R1,900 / mo

Compare it to the cost of a receptionist

A part-time receptionist runs R12,000–R20,000 / mo. Pro delivers the same missed-call recovery, automatically, 24/7 — at a fraction of the cost.

Elite · R3,940 / mo

Your entire front-of-house, automated

Pipeline + reputation + unlimited reach at R3,940 / mo replaces workflows that enterprise CRMs charge R10,000–R40,000 / mo to deliver.

Questions

Frequently asked
questions.

Everything you'd want to know before booking a demo — and the questions customers ask most after they sign up.

Why does my customer-facing number change?
Your new CallBack Pro number is what makes the automation possible — it's the number that monitors calls and triggers the auto-reply. Your current number is still active and still rings your phone. You simply start promoting your CallBack Pro number going forward, so new and existing customers use it as your primary contact number.
Will my existing phone and number still work?
Yes, completely. Your existing number continues to work exactly as before. The CallBack Pro number forwards all calls directly to it — so your phone rings as it always has. You don't swap anything out. You simply add the new number as your public-facing contact.
How long does setup actually take?
Setup is completed within 48 hours of your demo and sign-up. Once your number is provisioned and forwarding confirmed, WhatsApp is integrated and your first message template is live. We handle the technical setup — you just approve your message and booking link.
Is WhatsApp included from the start on all plans?
Yes. WhatsApp auto-reply is active from day one on every plan, including Starter. Both SMS and WhatsApp fire simultaneously when a call is missed — so you reach the customer on whichever channel they respond to first.
What counts as a "message" in my monthly allowance?
Each automated text sent to a missed caller counts as one message — whether it's an SMS, a WhatsApp, or both sent simultaneously. On the Starter plan, that's up to 500 missed-call responses per month. Professional gets 1,500 and Elite is unlimited.
What happens during the 7-day free trial?
After your demo, we provision your CallBack Pro number and complete the 48-hour setup. From that point you have 7 full days to test the system — real missed calls, real auto-replies, real bookings. No charge until the trial ends and you choose a plan.
Is this POPIA compliant for South African businesses?
Yes. All messages include an opt-out mechanism, data is processed in compliance with the Protection of Personal Information Act (POPIA), and we provide a standard privacy disclosure for your policy on signup. A full data processing agreement is available on request.
Can I cancel whenever I want?
Absolutely. No contracts, no cancellation fees. Simply log into your dashboard and cancel with one click — you won't be charged from your next billing date.

See it live.
Then try it free for 7 days.

Book a 20-minute demo and we'll show you exactly how CallBack Pro works for your type of business — then activate your trial the same day. No credit card until you're ready.

Book My Free Demo → View Pricing First

No credit card · 48-hour setup · Cancel anytime